LE001 ModSquad, Inc.

ModSquad, Inc. is an outsourced customer experience (CX) company founded in 2007, with roots in Silicon Valley. It provides content moderation, community management, social media management and customer support services for global brands, delivered across every platform. The company describes itself as the original remote CX company and traces its origins to a Silicon Valley lawyer moderating message boards in her spare time.

Work is carried out by a distributed, global network of contractors known as "Mods", who work remotely rather than from offices. This remote-first model underpins the company's operating structure: work opportunities are open to people across the globe, and roles cover the full range of its service lines, including content moderation, community management, social media and customer support. The company's founding vision anticipated the growth of online communities, social media and remote work.

ModSquad also builds the technology that supports secure remote delivery. Its Secure CX Platform is designed to enable secure remote CX work, and is powered by Cubeless, patent-pending secure remote workspace technology. Industries served include social media, online communities, customer support, brand reputation management, technology and metaverse or virtual worlds; the company was an early adopter of virtual worlds under its original name, Metaverse Mod Squad.