Snapscale

Snapscale is a business process outsourcing firm that provides HIPAA-compliant virtual staffing to healthcare organisations, including clinics, private practices and medical businesses. Founded in 2017 and headquartered in Scotch Plains, New Jersey, the company operates across six cities in three countries - the United States, the Philippines and India - and offers round-the-clock coverage. It rebranded from BBC Global Services to Snapscale in January 2025.

Its services centre on healthcare virtual assistants trained to handle sensitive medical information securely, alongside billing and revenue-cycle support, customer service operations, IT services, web development and multi-channel marketing. Virtual assistants receive continuous training as part of the company's approach to data security and service quality.

Snapscale describes itself as an employee-first company, stating that it prioritises creating an environment in which staff can thrive and reach their full potential on the premise that good working conditions produce good results. The company's stated mission is to help businesses scale operations.