Wing Assistant

Wing Assistant is a technology company that connects businesses worldwide with fully-managed virtual assistant support. Founded in 2016, the company handles talent sourcing, vetting, supervision and quality assurance on behalf of its clients, so that owners and teams can delegate time-consuming work such as calendar management, email triage, research, customer support and specialised industry tasks. Assistants work with clients in real time, and the company draws on both US-based and global assistant talent to serve businesses around the world.

Its main offering, Wing AI, is a managed virtual assistant service in which Wing takes responsibility for the full lifecycle of the engagement rather than simply placing workers. The model is built around delegation of outcomes, with ongoing supervision and quality assurance included, and without the overhead of traditional hiring. The company reports supporting more than 300 active businesses and a client satisfaction rating of 98%.

Wing's work spans several technical domains, among them artificial intelligence, virtual assistant software, talent sourcing and vetting platforms, quality assurance and supervision systems, and task and workflow delegation software. Its origins lie in an assistant app concept from 2016 and student assistant software launched at UC Irvine in 2017, which evolved into the current service.

The company's client base covers healthcare, real estate, customer support and general small-business operations. Wing is headquartered in the United States and operates globally.