Salesforce, Inc.

Salesforce, Inc. is a software company founded in 1999 that pioneered software as a service, moving customer relationship management to the cloud. Its cloud-based CRM product remains its core offering, and the company now reports work in artificial intelligence and autonomous agents, describing more than a decade of experience as a leader in AI. Its technical domains span cloud computing and SaaS, CRM, artificial intelligence and autonomous AI agents.

Among its products is Agentforce, a platform for customer engagement in which autonomous agents work alongside humans. Salesforce operates worldwide and says that more than 150,000 companies use its software. The company works across the software and SaaS, CRM and customer-engagement sectors.

Salesforce states that trust is its first value and the foundation of its work, alongside customer success, innovation, equality and sustainability. Its founders created the 1-1-1 model, committing 1% of equity, 1% of technology and 1% of employees' time to education, equality and the environment. The company describes its employees, customers and partners as a community known as "Trailblazers" and positions itself as a proponent of stakeholder capitalism, committed to customers, employees, partners, communities, the planet and society.