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(Fluent English) L1 Customer Support Consultant
SupportYourApp
Télétravail · Égypte, Tunisie et Afrique du Sud
SupportYourApp
SupportYourApp provides outsourced, ISO-certified technical and customer support in 60+ languages to tech companies, combining AI tools with a remote-first team of 1,300+ across 90+ countries.
SupportYourApp is a Support-as-a-Service provider, founded in 2010, that supplies outsourced technical and customer support to growing technology companies. The firm employs more than 1,300 professionals working across over 90 countries, and operates on a remote-first basis with a trust-based culture that does not involve time tracking. Support is delivered 24/7 in more than 60 languages.
The company's offering combines human support professionals with AI-powered tooling. Its services are ISO-certified and designed to integrate with clients' products and internal teams. Clients span industries including fintech and payments, consumer apps and wellness, and software, and range from startups and unicorns to established technology firms.
SupportYourApp is led by CEO Daria Leshchenko and describes its culture as "People First", extending to both team members and clients. The company states that it recruits talent globally and positions its teams as a natural extension of the clients they serve, with an emphasis on security and quality.