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Surgo PTY Ltd

South African BPO and HR provider, founded 2013, delivering multilingual customer support, recruitment, HR compliance and training from Cape Town across South Africa and Namibia.

Surgo PTY Ltd is a South African Business Process Outsourcing (BPO) and human resources provider founded in 2013. Headquartered in Cape Town, with operations in South Africa and Namibia, the company has grown from eight employees to more than 450. Its services span multilingual customer support and call centre operations, full-cycle recruitment and talent solutions, HR services including compliance consulting, and custom learning and development programmes for client organisations.

The company states a vision of "No Limits" and a mission to "Create, Grow, Change", and describes its approach as human-first, with values rooted in Ubuntu and Kaizen and a focus on continuous improvement. It offers remote work models intended to prioritise employee well-being and reports a workforce that is 96% diverse.

Surgo has been recognised with the BPESA Top Emerging Operator Award and the International BPO Talkpush Diversity and Inclusion Award. The company emphasises lasting relationships and meaningful opportunities for its staff and clients.

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