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HeyMarvin

HeyMarvin builds an AI-native platform that centralises customer feedback and research into one searchable hub, with a distributed team of 100+ across three countries.

HeyMarvin is a software company headquartered in Oakland, CA, that builds an AI-native customer insights platform. The platform brings scattered customer feedback and research into a single searchable hub, using AI to automate routine research tasks so teams can organise, analyse and share user insights. Its stated aim is to ground strategic business decisions in the voice of the customer.

The company employs more than 100 people distributed across three countries. It describes its founding values as trust and autonomy, and characterises its culture as collaborative, customer-centric and mission-driven.

HeyMarvin's technical work spans artificial intelligence, natural language processing and search, customer insights analytics, and research automation. The platform is used by enterprise customers including Microsoft, Best Buy, LinkedIn, Sonos, Chick-fil-A, Hinge and 7-11, and the company operates across verticals including technology, retail, food and beverage, consumer electronics, and social and dating applications.

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