ISTA Personnel Solutions

ISTA Personnel Solutions is an offshore staffing and remote healthcare operations partner founded in 2016. The company provides back-office, customer service, clinical staff and dedicated remote teams to businesses across the United States, with operations in the Philippines and South Africa and headquarters in Howell, New Jersey. It employs more than 1,500 remote workers.

Its work is concentrated in healthcare. Services include medical billing support for medical billing companies and other healthcare businesses, claims reconciliation, data processing and administrative tasks, and customer service and clinical staffing for healthcare operations. Industry verticals served include medical billing, nursing homes, pharmacies, laboratories and healthcare administration. The company reports processing more than 2m transactions a day for upwards of 100 healthcare businesses.

ISTA Solutions supplies fully-trained remote teams to clients, covering equipment and management costs and requiring no long-term contracts. The model is designed to be scalable for healthcare businesses, with an emphasis on offshore staffing that delivers on-site-quality results. The company reports client efficiency increases of 30% and operational cost reductions of 50%.